9-1-1 Temporary Dispatcher Employee
911 Dispatch Center
About this role
<p style="margin: 0 0 0.0001pt; text-align: left;"><strong style="color: inherit; font-style: normal; text-indent: 0px; text-align: justify;" data-pasted="true">**Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.***</strong></p><p style="margin: 0 0 0.0001pt; text-align: left;"><br></p><p style="margin: 0 0 0.0001pt; text-align: left;">Under the supervision of the Director or his/her designee and in a 24-hour work environment, the 9-1-1 Temporary Employee: Receives emergency calls from the public in need of law enforcement, fire, medical or other emergency services. Determines the location and priority of the emergency and collaborates with other employees to align appropriate emergency units and resources. Answers non-emergency calls for assistance and processes criminal justice information. Operates a variety of communication/computer equipment. On limited occasion may be asked to monitor multiple public safety radio talk groups and assist with dispatching units while maintaining their location and status. Works up to 12 hour shifts and considers short n
Requirements
<strong><u>Education:</u></strong><ul><li>High School Diploma or equivalent is required.</li><li>College course work in Criminal Justice, Emergency Services, Public Safety or related field preferred.</li></ul><p style="margin: 0 0 0.0001pt"><strong><u>Experience:</u></strong></p><ul><li>Current or recent prior experience in a high-volume customer service center or emergency response dispatch experience is required.<ol><li>Requisite experience will be vetted case by case to ensure applicants’ ability to assimilate to the environment and systems expeditiously.</li><li>Applicants experienced with the systems, software, equipment, and jurisdictions within Ingham County Central Dispatch will be given preference.</li></ol></li><li>CPR, EMD or advanced first-aid training is preferred.</li><li>Gen
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