Police Communications Operator II - Lateral

About this role

<div style="text-align: center;"><strong>Please note: &nbsp;this is a LATERAL opportunity that requires previous experience as a 911 public safety dispatcher. &nbsp;<br>Please do not apply if you do not possess the experience required&nbsp;<br>outlined in the "Experience &amp; Education" section. &nbsp;</strong></div><br>For an inside look at the Carlsbad (CA) Police Department&nbsp;<strong><u><a href="http://youtu.be/vXFfn20Us4c?list=UUEpvrViEk8vH3AzLg5lEo8A" style="background: none;color: inherit;" data-uw-rm-vglnk="" data-uw-rm-brl="PR" data-uw-original-href="http://youtu.be/vXFfn20Us4c?list=UUEpvrViEk8vH3AzLg5lEo8A">Click Here</a></u></strong><br><br>Under general direction, this position will receive, evaluate and act upon emergency and non-emergency telephone and radio communications which range from routine to the complex in the support of municipal law enforcement and fire departments; perform other related work as assigned. &nbsp; A Communications Operator II &nbsp;works under general supervision and performs a wide variety of complex clerical and emergency tasks in support of the police and fire department operations.<br><br><p id="isPasted"><strong>You belong in Carlsbad

Requirements

<strong><u>Knowledge of:</u></strong>&nbsp;<ul><li>Basic organization and functions of municipal police and fire departments.<li>Basic emergency (911) system functions and operations.<li>Basic geography of the City of Carlsbad, San Diego County.&nbsp;<li>Operational principles and practices of a police and fire radio-telephone emergency communications and dispatching system, including emergency (911) system operations. Geography of the City of Carlsbad and environs.<li>Appropriate agencies for handling of public safety complaints/problems/emergencies.</ul><strong><u>Ability to:</u></strong>&nbsp;<ul><li>Elicit from, and explain information effectively and accurately to, a wide variety of callers.&nbsp;<li>Provide excellent customer service both in person and on the phone to every caller, r