Emergency Communications Telecommunicator

About this role

Receive calls regarding public safety emergencies and route them to the appropriate agency and/or officer; answer 911 calls and non-emergency calls for service; manage radio traffic of first responders; utilize standardized protocols to provide pre-arrival instructions to callers on scene; and providing emergency weather bulletins, traffic bulletins and general information to the public.

Requirements

<strong>Education and Experience</strong><br>High School Diploma or GED supplemented by six months/one year of post-secondary study or training: e.g. vocational, business, technical school, and no experience required.<br> <br>An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.<br> <br><strong>Certifications/Licenses</strong> <br><ul><li>Valid driver’s license and acceptable driving record according to City criteria.</li><li>Candidate will be required to obtain certifications in CPR, VCIN/NCIC, DCJS Basic Dispatcher Certification, NIMS 100, 200, 700, and 800, EPD, EMD, and EFD within a probationary period.</li></ul> <br><strong>Job Knowledge </strong><br>No knowledge of specific work. Ability to learn and general knowled