Fire Communications Operator I - 911 Fire Call taker/Dispatcher (Fire Communications Operator I)

About this role

This is a full-time, safety-sensitive, represented position with the Anne Arundel County Fire Department. Following the conclusion of a formalized training program, this position is 24 hours on 72 hours off position (1 day on 3 days off). This is specialized work in receiving and assisting with dispatch of messages in the fire communications center during an assigned shift. NATURE AND VARIETY OF WORK Work involves responsibility for operating telephone, two-way radio, and related communications equipment and for performing related clerical tasks. These positions serve as call-takers and require fast, efficient, and accurate skills in the receiving and processing of calls and messages from and to fire and emergency vehicles and personnel. Work is performed independently within departmental and Federal Communications Commission rules and regulations, and is reviewed by superiors through observation, conferences, and reports. Duties include shift work and employees are required to work holiday and weekends. Work is sedentary in nature and performed in a secured environment with specialized low lighting. Rest and meal periods are dependent on call volume and workload. Work requires rea

Requirements

<strong>Education</strong>: Graduation from high school;&nbsp;<br><strong>Experience:&nbsp;</strong><u>One year of work experience in an emergency services environment&nbsp;</u><strong>OR&nbsp;</strong><u>progressively responsible multi-faceted clerical work</u>;&nbsp;<strong>AND&nbsp;</strong>skill in data entry keyboard functions*;&nbsp;<br><strong>Conditions of Employment</strong>: Successful completion of the Fire Communications Operator entry-level training program offered through the Fire Department Information Management Division; and certifications maintained in ETC/Priority Dispatch, EMD/Priority Dispatch, EFD/Priority Dispatch, EMD/MIEMSS, and CPR/AHA as conditions of continued employment&nbsp;<br><br><div style="margin-left: 20px;">*NOTES: Skill in data entry keyboard functions