Emergency Communications Operator I- Police

About this role

The purpose of this job is to manage 9-1-1 emergency and non-emergency calls for service from the public requesting police, fire, or medical assistance. The work includes gathering, classifying, and supplementing essential information from the caller and entering it into the Computer Aided Dispatch (CAD) system. Dispatching police officers to calls for service and providing support to responders in the field. &nbsp;Maintaining and processing queries, departmental records, and communications using the Law Enforcement Information Network (LEIN) and National Crime Information Center (NCIC) systems.<br><br><ul><li>The standard work schedule consists of three 12-hour shifts and one six-hour shift per week with a two-week rotation and every other weekend off. As a 24/7/365 operation, the position requires work on various shifts, weekends, and holidays, as well as mandatory overtime on days off and in conjunction with regular shifts, as assigned.</li><li>After successful completion of required training, employees will test for promotion to the Emergency Communications Operator II position with a salary range of $57,010 to $80,270.</li><li>Starting pay up to $31.15 hourly for candidates wi

Requirements

<strong style="color: inherit;font-style: normal;text-indent: 0.0px;">Knowledge of:</strong><br><ul style="list-style-type: disc;padding: 0.0px 0.0px 0.0px 40.0px;color: inherit;font-style: normal;text-indent: 0.0px;"><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;">Modern office procedures, methods, and computer equipment<li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;">Personal computers and associated software</ul><strong style="color: inherit;font-style: normal;text-indent: 0.0px;">Skill in:</strong><br style="color: inherit;font-style: normal;text-indent: 0.0px;"><ul style="list-style-type: disc;padding: 0.0px 0.0px 0.0px 40.0px;color: inherit;font-style: normal;text-indent: 0.0px;"><li style="list-style-type: inherit;padding: 0.0px;margin: 0.0px;">I