Telecommunications Operator II/C2, Telecommunications Operator II/cert C2C

About this role

<strong>Receive, evaluate and transmit information via telephone and multi-channel radio that frequently involves emergency and critical situations affecting human welfare and safety; dispatch city emergency forces and/or other resource agencies, in accordance with prescribed procedures, often requiring immediate independent judgment; utilize computer-aided dispatch and other computer systems; maintain access to and security of highly sensitive materials and information; monitor unit response and progress and provide additional support and resources as needed; perform multiple activities simultaneously in a high visibility setting; work with frequent interruption in a framework of rules, procedures and regulations and perform technical tasks relative to assigned area of responsibility.</strong><br><br><strong>This is a safety sensitive position subject to random drug/alcohol testing.</strong><br> <p><u><strong>Telecommunication Operator II C2 (Non-Certified) </strong></u><br><br>$25.59 - $28.26 Hourly<br> </p><p><u><strong>Telecommunication Operator II C2C (Certified)</strong></u><strong> </strong>Possess a valid New Mexico Department of Public Safety Telecommunicator Certification

Requirements

<em data-pasted="true"><strong>Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.</strong></em><br><br>High school diploma or GED;&nbsp;<em><strong>and</strong></em><br><br>Two (2) years of receiving and processing customer service calls and/or two-way radio communications experience.&nbsp;<br><br>Law enforcement or fire agency telecommunications experience preferred.<br><br><strong>ADDITIONAL REQUIREMENTS: &nbsp;</strong><br>Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of forty (40) net WPM. The typing test must have occurred within the last 12 months. Local typing tests may be taken Monday - Friday 8am to 3:30pm at t