911 Sr. Emergency Communications Technician (Communications Officer)

About This Role

<div style="font-style: normal;text-indent: 0.0px;"><strong><img class="fr-fic fr-dii" src="https://secure.neogov.com/images/AgencyImages/jobposting/3458/jobpostings/image/911 Logo (1).jpg" style="width: 300.0px;" data-uw-rm-alt-original="" alt="Work, Serve, Thrive. &nbsp;With the City of Durham" data-uw-rm-alt="CT"><br><br><br><br>Work, Serve, Thrive. &nbsp;With the City of Durham &nbsp;&nbsp;</strong></div>Advance in your career while making a real difference in the community you serve.<br><br><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fkernel.emam.spectrumreach.com%2femamdirector%2fSendPreview%2feShare%2fClassic.aspx%3furlidentifier%3d8dbc3a78-3525-480c-88be-6fa428470bea&c=E,1,Cpkhe7zlWEvx7BCyzwvvG7-6wjQoHwuwoh0n5DCrB4WxnGDww2SFkWHNqmp0yD9eHmgVT8IsmhPCurJ7Sa_PYY7ocfZ9V50SlJpRr4HsLmSgM6hJSXwS8g,,&typo=1&ancr_add=1" data-uw-rm-brl="PR" data-uw-original-href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fkernel.emam.spectrumreach.com%2femamdirector%2fSendPreview%2feShare%2fClassic.aspx%3furlidentifier%3d8dbc3a78-3525-480c-88be-6fa428470bea&c=E,1,Cpkhe7zlWEvx7BCyzwvvG7-6wjQoHwuwoh0n5DCrB4WxnGDww2SFkWHNqmp0yD9eHmgVT8IsmhPCurJ7Sa_PYY7ocfZ9V50SlJpRr4HsLmSgM6hJSXw

Requirements

<ul><li>High School Diploma or GED, and one year of customer service related experience including<li>6 months of answering 911 emergency and non-emergency calls, dispatching appropriate response via public safety radio system, maintaining responder and call status, and monitoring radio traffic; and coordinating information and instruction to assist callers, referring calls to appropriate agencies along with entering and updating data into a computer-aided dispatch system.<li>1 or more years in &nbsp;a general Customer Service role/position<li><span style="color: inherit;font-style: normal;text-indent: 0.0px;">Experience maintaining emergency responder and call status, and monitoring radio traffic</span><li><span style="color: inherit;font-style: normal;text-indent: 0.0px;">Experience coord