Police
About This Role
<div style="text-align: center;"><strong>Please note: this is a LATERAL opportunity that requires previous experience as a 911 public safety dispatcher. <br>Please do not apply if you do not possess the experience required <br>outlined in the "Experience & Education" section. </strong></div><br>For an inside look at the Carlsbad (CA) Police Department <strong><u><a href="http://youtu.be/vXFfn20Us4c?list=UUEpvrViEk8vH3AzLg5lEo8A" style="background: none;color: inherit;" data-uw-rm-vglnk="" data-uw-rm-brl="PR" data-uw-original-href="http://youtu.be/vXFfn20Us4c?list=UUEpvrViEk8vH3AzLg5lEo8A">Click Here</a></u></strong><br><br>Under general direction, this position will receive, evaluate and act upon emergency and non-emergency telephone and radio communications which range from routine to the complex in the support of municipal law enforcement and fire departments; perform other related work as assigned. A Communications Operator II works under general supervision and performs a wide variety of complex clerical and emergency tasks in support of the police and fire department operations.<br><br><p id="isPasted"><strong>You belong in Carlsbad
Requirements
<strong><u>Knowledge of:</u></strong> <ul><li>Basic organization and functions of municipal police and fire departments.<li>Basic emergency (911) system functions and operations.<li>Basic geography of the City of Carlsbad, San Diego County. <li>Operational principles and practices of a police and fire radio-telephone emergency communications and dispatching system, including emergency (911) system operations. Geography of the City of Carlsbad and environs.<li>Appropriate agencies for handling of public safety complaints/problems/emergencies.</ul><strong><u>Ability to:</u></strong> <ul><li>Elicit from, and explain information effectively and accurately to, a wide variety of callers. <li>Provide excellent customer service both in person and on the phone to every caller, r
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