Communications Dispatcher I

About this role

<div style="text-align: justify;"><img class="fr-fic fr-dib" src="https://secure.neogov.com/images/AgencyImages/jobposting/1933/jobpostings/image/Document.png" style="width: 463.0px;"><img class="fr-fic fr-dib" src="https://secure.neogov.com/images/AgencyImages/jobposting/1933/jobpostings/image/DSC_0310.JPG" style="width: 414.0px;"></div><div style="text-align: justify;"><br></div><div style="text-align: justify;">Under general supervision of a shift supervisor, the Communications Dispatcher I receives emergency and non-emergency calls from the public, including calls from cellular telephone users requesting services; dispatches emergency police, fire, and other public safety units in a coordinated manner; operates various communications equipment; and performs other related work as required. Incumbents are required to work various shifts associated with a 24-hour, 365-day operation and are required to wear a uniform.</div><div style="text-align: justify;">&nbsp;&nbsp;</div><div style="text-align: justify;">The Communications Dispatcher I initially receives on-the-job training in the techniques and methods of radio dispatching involving public safety operations. Incumbents are taug

Requirements

<div style="text-align: justify;"><strong style="color: inherit;font-style: normal;text-align: left;text-indent: 0.0px;">General Knowledge of:&nbsp;</strong> Main streets and geographical areas of the Cities of Richmond, El Cerrito, San Pablo (including Contra Costa College) and Kensington.<br>&nbsp;<br><strong style="color: inherit;font-style: normal;text-align: left;text-indent: 0.0px;">Ability to:&nbsp;</strong> <strong>&nbsp;</strong>Accurately dispatch public safety units in a coordinated manner; verbally communicate and extract information from callers regarding what they need; use good judgment as to when to act independently and when to refer situations to a supervisor; speak clearly and concisely in English; interpret written instructions, policies, rules and the materials used in