9-1-1 Telecommunicator

About this role

<p style="margin: 0 0 0.0001pt;">Member of the Corvallis Regional 9-1-1 Communications Center (CRCC) team within the City of Corvallis Police Department Professional Standards and Support Division. Provide call answering and public safety dispatch services for ten (10) public safety agencies throughout Benton County. &nbsp;Answer emergency and non-emergency telephone calls and requests for public safety services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-aided dispatch system and various mission-critical communications equipment. &nbsp;Coordinate inter-agency and multi-agency public safety responses, ensure responder safety, and respond to needs of community members to safeguard live and property, and to promote community livability. Adhere to a Telecommunicator Code of Ethics, maintain proficiency in established policies, procedures, telecommunications equipment and geography of area served. &nbsp;</p><br><p style="margin: 5pt 0in 10pt; color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true"><span style=" color: inherit;"><strong style=" font-weight: 700;">Full-time 40 hours per week,

Requirements

<div><div><strong><u>Education and Experience</u></strong></div><div>High school diploma or equivalent.</div><div>&nbsp;</div><div>Communications centered customer service work experience preferred.</div><div>&nbsp;</div><div><strong><u>Knowledge, Skills and Abilities</u></strong></div><div>Ability to learn the geographic area, community, agency resources, standard operating procedures, and mutual aid agreements by the end of the probationary period.</div><div>&nbsp;</div><div>Ability to accurately read maps and use various GIS/mapping software to determine appropriate public safety responses and to assist public safety responders locate calls for service.</div><div>&nbsp;</div><div>Excellent listening skills and the ability to communicate clearly and elicit needed information from emotion