9-1-1 Emergency Communications Dispatcher I

About this role

<undefined><span style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">Community Assisted Response &amp; Engagement (CARE) is seeking applicants to answer our non-emergency and emergency 911 telephone lines. A competitive applicant would possess strong multi-tasking skills, knowledge of counseling, crisis management, the legal system, and social service agencies and the services they provide. These skills combined with extensive on the job training would be used to perform daily job duties and resolve most work problems. Contacts are primarily with the public via telephone for the purpose of responding to emergency and non-emergency requests for assistance and information.</span><br></undefined>

Requirements

<div style="color: inherit; font-style: normal; text-align: start; text-indent: 0px;"><span style=" color: inherit; font-style: normal; text-align: start; text-indent: 0px;">Verifiable education, training, and experience in general office and telephone communication functions and activities, demonstrated ability to access and accurately input information into appropriate computer system programs; and a minimum of six (6) months’ experience providing customer service in a high volume, fast-paced, high stress environment (or a combination of education, training and/or experience which provides an equivalent background required to perform the work of the class).</span></div>