Public Safety Technician- 911 Dispatcher
Police Civilian
About this role
<strong><span style="color: rgb(223,53,12);">Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing.</span></strong><br><br><span style="color: inherit;">The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a <strong><span style="color: rgb(223,53,12);">mandatory written examination (3 hours)</span></strong>, and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step.</span><br><br><strong>CLASSIFICATION</strong>: PST/911 Dispatcher - Southfield Police Department<br><br><strong>Salary</strong>: $49,921 - $68,762; plus $2.50 per hour for every hour worked as a Dispatcher<br><br>Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Unif
Requirements
<br><ul><li>High school diploma or equivalent.</li><li>One (1) year of relevant work experience serving the public or in a high-volume call center environment. <em><strong>Prefer</strong></em> previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.</li><li>Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations.</li><li>Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment.</li><li><em><strong>Prefer</strong></em> candidates with the ability to type 30 w.p.m.</li><li>Must be able to read and interpret maps.</li><li>Valid driver’s lic
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